Terms of Sale

Article 1: Foreword

The general conditions of sale presented below belong to the mark INITIAL represented by Mrs. Victoire Roudaut, Fondratrice and designer of the House, (MAISON INITIAL) whose head office is located at 12 Avenue Charles de Gaulle 60260 Lamorlaye and registered at the trade register and companies under the number 845 300 409 since 14/01/2019.

These terms and conditions are automatically entered into between the INITIAL mark and any person, whether physical or legal, making a purchase on the http://www.maisoninitial.com and http://www.initial-maroquinerie.com websites or having accepted formally via a “Good for agreement” an estimate proposed by the INITIAL mark. These terms and conditions are intended to define the rights but also the obligations of the seller and the buyer following an order placed on the sites http://www.maisoninitial.com and http://www.initial-maroquinerie.com, the customer unreservedly accepts the general conditions of sale of the mark INITIAL.

 

Article 2: Articles

The leather goods offered for sale by INITIAL on these sites http://www.maisoninitial.com and http://www.initial-maroquinerie.com or following a quote, each have a precise description, images such as photographs, drawings or other, have no contractual character. The responsibility of the mark INITIAL can not in any case be engaged if it were to be found an error in the written or visual description of articles. Leather goods presented on the sites http://www.maisoninitial.com and http://www.initial-maroquinerie.com are in principle available for sale. INITIAL can not be held responsible in case of out of stock. If following an order made on the sites http://www.maisoninitial.com and http://www.initial-maroquinerie.com, the item ordered was at the time of the order unavailable, INITIAL agrees to refund the buyer after the have informed of the unavailability of the article, as soon as possible.

 

Article 3: Price

The prices indicated on the sites http://www.maisoninitial.com and http://www.initial-maroquinerie.com are indicated in euros, all taxes included (TTC). The final price of the order indicated on the invoice includes the delivery costs for metropolitan France. For delivery costs for a country other than France, shipping costs will be offered to the buyer via a quote. MAISON INITIAL may at any time modify the prices of items presented for sale on its websites http://www.maisoninitial.com and http://www.initial-maroquinerie.com.

 

Article 4: Order

It is only possible to order INITIAL brand products from http://www.maisoninitial.com and http://www.initial-maroquinerie.com for delivery to the following countries: Metropolitan France (Corsica included) excluding DOM- TOM, Principality of Monaco, United Kingdom, Ireland, Italy, Germany, Austria, Spain, Portugal, Denmark, Finland and Sweden. This exhaustive list of countries does not include, except for Corsica, the islands considered as territory belonging to these countries.

For any question relating to an order for delivery destination a country not mentioned in the list above, the customer must contact Ms. Victoire Roudaut, at the following address: victoire@maisoninitial.com.

The buyer wishing to order an article on the sites http://www.maisoninitial.com and http://www.initial-maroquinerie.com must:

– Select the desired item (s) – Enter your contact details – Validate your purchase – Adjust according to the payment methods available on the site – Confirm your order and its payment. The confirmation of the order implies the acceptance of the general conditions of sale. Buyers ordering on the sites http://www.maisoninitial.com and http://www.initial-maroquinerie.com have the possibility to pay their purchases by bank transfer. A bank account will be provided upon request. After each purchase on the sites http://www.maisoninitial.com and http://www.initial-maroquinerie.com, the buyer will receive by email the summary of his order. Upon request the buyer, INITIAL can send an invoice.

 

Article 5: Payment

The payment of your online purchases is made by credit card (credit card, Visa, Mastercard, American Express)

Our partner bank BNP / MERCANET is responsible for securing payments using the 3D secure device. This device aims to strengthen the security of online payments by the authentication of holders.

This is an extra step to ensure that the buyer is the holder of the payment card used. After entering your card number, you are redirected to your bank’s website. You must then authenticate using the method implemented by your bank: password or one-time code.

Once payment is accepted, you will receive a confirmation of payment and order from the Initial House. We do not keep any banking data. This data will be used directly by our bank in case of a refund request.

 

Article 6: Retraction

The buyer has a withdrawal period of fourteen days from the day of receipt of the order made on the sites http://www.maisoninitial.com and http://www.initial-maroquinerie.com, The buyer retracts the possibility of modify his order within this period or request a full refund of his order. This deadline can not apply to special orders, unique and / or tailor-made items, produced specifically by INITIAL.

 

Article 7: Delivery

Deliveries are made to the address indicated by the buyer through the order form, by Chronopost, Colissimo, DPD. When ordering you will have the choice between several means of delivery:

 

DELIVERY BY COLISSIMO:

Deliveries generally take 2 working days. The order is delivered against signature to the delivery address indicated during the order. In case of absence, a notice of passage is left so that you recover your parcel at the nearest post office. The parcels are kept pending at the Post Office for 15 calendar days. In the event of non-withdrawal within these deadlines, the products will be returned to us and, after having contacted you to agree on a new delivery, we will proceed, in case of failure, with the refund, including expenses of delivery, within 15 days following receipt of the package returned by Colissimo.

 

DELIVERY BY CHRONOPOST:

Chrono 13: Your package is delivered the next day before 13h from Monday to Friday, except bank holidays. The order is delivered against signature to the delivery address indicated during the order. In case of absence during the first delivery and the second presentation, your package will be pending 8 and 10 days to the local authority depending on the country of destination.

 

Chrono 18: Your package is delivered the next day before 18h from Monday to Friday, except bank holidays. The order is delivered against signature to the delivery address indicated during the order. In case of absence during the first delivery and the second presentation, your package will be pending 8 and 10 days to the local authority depending on the country of destination.

 

Chrono Relay: Chronopost delivers parcels the next day before 1pm in Pickup relay, in metropolitan France from Monday to Friday, except bank holidays.

 

Chrono Precise: With Chrono Precise, offer delivery by appointment 7 days a week! You choose from the order the day and the delivery time slot of 2h, between 8h and 22h from Monday to Saturday and Sunday morning and between 8h and 14h Saturday in the province. In case of absence of the recipient, your package will be pending 14 days in the Chronopost distribution agency.

 

The risks are the responsibility of the buyer from the moment the items left the premises of the mark INITIAL. If any damage occurs on an item of the brand INITIAL, during its transport, the buyer must make a claim with the carrier, three days after delivery.

 

DELIVERY OUTSIDE METROPOLITAN FRANCE (EUROPE / MONACO / SWITZERLAND)

Deliveries are generally made within 2 to 8 days by Chronopost delivery times and costs vary depending on the country of destination and the weight of the package.

 

The risks are the responsibility of the buyer from the moment the items left the premises of the mark INITIAL. If any damage occurs on an item of the brand INITIAL, during its transport, the buyer must make a claim with the carrier, three days after delivery.

 

Article 8: Guarantee

The articles created by INITIAL benefit from the legal guarantee provided by articles 1641 and following of the Civil Code and L2111-5 and following of the Code of the Consumption. In the event that a product purchased on the sites http://www.maisoninitial.com and http://www.initial-maroquinerie.com is found to be not in conformity with its description, the buyer will have the possibility to return it to the seller who will then propose an exchange or a refund on request.

Any request for exchange or refund must be made within a maximum of fourteen days after delivery, by mail to:

 

MAISON INITIAL

Victoire Roudaut

12, Avenue Charles de Gaulle

60260 LAMORLAYE

LA FRANCE

 

Article 9: Returns

The buyer has the option of returning an item ordered on the sites http://www.maisoninitial.com and http://www.initial-maroquinerie.com (out of special order and / or personalized) and ask for a refund or an exchange with another available article of the same value, within thirty days from the date of delivery of the item, in its original condition. Return shipping costs of a product are the responsibility of the buyer.

 

Article 10: Intellectual Property

All the elements of the sites http://www.maisoninitial.com and http://www.initial-maroquinerie.com are the intellectual and exclusive property of Victoire Roudaut, owner and representative of the brand INITIAL. The latter does not authorize the exploitation, reproduction or even dissemination of its brand without its express agreement.

 

Article 11: Liability

INITIAL is not liable for any damage resulting from misuse of an article sold on the sites http://www.maisoninitial.com and http://www.initial-maroquinerie.com, or even for damage that would occur as a result of a malfunction of the internet network.

 

Article 12: Litigation

These general conditions of sale and use are subject to French law. In case of dispute, the jurisdiction falls courts of Paris.

 

Article 13: Personal Data

Under the Data Protection Act of January 6, 1978, the information relating to customers is personal. Buyers placing orders through the sites http://www.maisoninitial.com and http://www.initial-maroquinerie.com may be subject to automated processing. Buyers may oppose disclosure of their details by notifying INITIAL. Similarly, users have a right to access and rectify data concerning them, under the law of January 6, 1978. INITIAL archives both purchase orders and invoices on a reliable and durable.